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Frequently Asked Questions
What if I’d like to return an item?
We will happily refund or exchange any items purchased on this Trigirl site. Returned goods must be unused and in their original packaging with all labels and tags still attached. We will credit the card we have on file for you. This may take up to 10 working days to appear as cleared funds. If the original payment was via PayPal, we will credit the PayPal account that the order was placed with. Please return unwanted items to us within 21 days.
If you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us. Orders from Australia are generally shipped from and must be returned to our agent in Queensland/ Australia. All other orders are handled from our London office and returns need to be sent back to London.
We recommend you use recorded delivery or registered post to return items so as to cover yourself against loss.
Please refer to the relevant link on the bottom of each page on this site for our detailed returns policy.
Should I race in a one-piece trisuit or in a two-piece outfit?
The one-piece trisuit is favoured by advanced triathletes because it saves one having to worry about one's top riding up. It also has advantages in a pool based swim where you don't wear a wet suit. Novice triathletes often opt for a two-piece suit because it can make pre-race nerves related toilet issues so much easier to deal with. You also get a lot more use out of a two-piece as you will wear it more often in your training sessions. Should you decide on a two-piece outfit, remember that a tank top will give you more sun protection than a crop top.
What trisuit size should I buy?
When buying a one-piece trisuit, you need to consider your normal dress size and your height. Trigirl suits size S fit a UK 6-8, size M fit UK10-12 and size L fit UK14-16. However, if you are taller than average, you may need to buy a slightly larger size. If you are below average in height, a smaller size will fit you best. A trisuit must always fit snugly, without creases or excess material. So, if you find yourself between sizes, we recommend that you try the smaller size first. Of course, when buying online from us, you can always exchange your suit if you find you ordered the wrong size.
Why do I need triathlon specific clothing?
The main reason for buying a triathlon specific outfit for your race is that normal sports clothing such as running tops or gym shorts are made from heavier, slow-drying materials. They retain water and won't dry as quickly as a tri-specific outfit, thus meaning that you run the risk of getting cold and uncomfortable on the bike. This may affect your performance or, in the worst case, result in you catching a cold. In addition, triathlon clothing has lots of technical features that will make your race a much more enjoyable experience. The chamois pad in the bottoms, for example, will protect your bum on the bike, while the leg gripper elastics will ensure your shorts don't ride up when you pull your wetsuit over them.
I have a large bust, do I need to wear a sports bra?
Women with smaller cup sizes race without bras because a bra does not dry quickly and makes you feel uncomfortable. Our Victoria trisuit and Nicola/Vicky tri-tops have a Coolmax mesh support lining which will enable women with A cup sizes and sometimes even B cup sizes to race without a bra. Our Helen trisuit and Sophie/Carla tri-tops have a special power mesh support lining, which allows B cup sized women to race without a separate bra. We recommend women with C cup size and larger to consider wearing a sports bra under their suit for more comfort during the run.
Do I wear underwear under my tri suit?
The answer is no. You should not wear underwear (except a sports bra if needed) under your trisuit in a race. Your underwear would retain water and would counteract the quick drying properties of your suit.
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Email: info@trigirl.co.uk Telephone: 0773 484 6978